Privacy Policy

Last Updated: April 28, 2025

1. Introduction

Welcome to Revive Messenger Ltd. ("Revive Messenger," "we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.revivemessenger.com (Please verify and update if this URL is incorrect), including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Revive Messenger Ltd. is a company registered in the United Kingdom with its primary focus on biological skincare solutions based on microbiome science.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a) Personal Data:
Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us (e.g., when you contact us via a contact form, subscribe to a newsletter, or respond to surveys). You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

b) Derivative Data (Usage Data):
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This may also include device information.

c) Cookies and Tracking Technologies:
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

3. How We Collect Your Information

We collect information through:

• Direct Interactions: You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email or otherwise.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns using cookies, server logs and other similar technologies.

4. Legal Basis for Processing Your Information (UK GDPR)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Consent: Where you have given us explicit consent to process your data for a specific purpose (e.g., subscribing to marketing communications, non-essential cookies).
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes operating our Site, ensuring security, analysing usage to improve our Site, and responding to your inquiries.
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

5. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Operate and maintain the security of our Site.
• Respond to your comments, questions, and provide customer service.
• Monitor and analyze usage and trends to improve your experience with the Site and our service offerings.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• [Optional: Review if applicable] Send you marketing communications, such as newsletters about our products, services, and research, only if you have opted-in to receive them. You can opt-out at any time.
• Comply with legal and regulatory requirements.

6. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and marketing assistance (e.g., Google Analytics, Hosting Provider). These providers will only have access to the information necessary to perform their functions and are obligated to protect your data.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With your Consent: We may disclose your personal information for any other purpose with your consent.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not sell your personal information.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. As a UK-based company with international collaborators and potentially using global service providers (e.g., for hosting or analytics, potentially based in the US or elsewhere), this may involve transferring data outside the UK and European Economic Area (EEA).

If we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK (e.g., Standard Contractual Clauses).

8. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

10. Your Data Protection Rights (UK GDPR)

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances (e.g., for direct marketing).
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• Right to withdraw consent - Where we rely on consent to process your data, you may withdraw that consent at any time.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@revivemessenger.com if you wish to make a request.

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

11. Policy for Children

We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below.

12. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Revive Messenger Ltd.
Email: info@revivemessenger.com